Data Privacy
We never sell or lease client data or contact lists to third-party brokers.
AES-256 Encryption
All sensitive credentials and database backups are encrypted at rest and in transit.
Strict NDAs
Confidential project files and proprietary logic are protected under formal contracts.
1. Information We Collect
IT Following collects information necessary to deliver high-quality IT consulting, web development, graphic design, and marketing services. Information collected includes:
- Personal Identity Data: Full name, corporate email address, contact numbers, job titles, and company billing details when filling out inquiry forms or signing service contracts.
- Project Assets & Credentials: Website access keys, domain hosting logins, design briefs, content copy, and social platform permissions provided by clients for project execution.
- Automated Telemetry: Technical metadata including IP addresses, browser types, device profiles, referring URLs, and user navigation paths captured via secure cookies and site analytics.
2. How We Use Collected Data
Your information is processed strictly for legitimate operational and business purposes:
- To build, host, test, and deploy customized website architectures and digital applications.
- To execute targeted social media management campaigns and track engagement metrics on client accounts.
- To issue invoices, manage billing milestones, and perform account management duties.
- To maintain server health, perform system updates, and optimize website performance.
3. Security Standards & Confidentiality
We employ robust physical, technical, and administrative safeguards designed to protect your data against unauthorized access, loss, or alteration:
- Encryption Protocols: All web traffic is secured using TLS 1.3 encryption. Passwords and API secrets are stored using secure salted hashing algorithms.
- Access Control: Only authorized IT Following personnel with verified business need-to-know are granted access to client production databases and credentials.
- Data Retention: Client project files are securely archived post-completion for backup support, and permanently purged upon written request.
5. Third-Party Integrations & Cloud Partners
To deliver end-to-end IT services, IT Following integrates trusted enterprise cloud platforms (such as AWS, Google Cloud, Meta Business Manager, and Payment Gateways). Third-party providers process data under their respective privacy standards and strict data processing agreements with IT Following.
6. Your Data Protection Rights
Depending on your geographic location, you hold specific privacy rights regarding your personal data:
- Right to Access & Export: Request a copy of all personal data held by IT Following.
- Right to Rectification: Request corrections to inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Request full deletion of your personal records and archived project files when no legal obligations require their retention.
7. Contacting Our Privacy Officer
If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact our dedicated Data Protection Officer at:
Email: privacy@itfollowing.com | Legal Division, IT Following